Grooming FAQs

How Frequently Does A Pet Need to Be Groomed? 

Grooming varies for all breeds, depending on what type of style you are trying to maintain. Most styles require regular maintenance every 4 – 8 weeks. We recommend having your pets nails trimmed every 3 – 4 weeks to prevent overgrowth and nail problems. Bathing your dog every 4 weeks helps to maintain healthy skin and coat.

What is the difference between a grooming and a bath?

Grooming refers to a haircut or particular style . A bath is washing your pet without a haircut. 

What is the drop and pick up procedure?

At this time we are curbside only. All haircut appointments should arrive between 7:30 am – 9:00 am. Baths only may drop of no later than 10:00am. If you have preferred pick up time it needs to be discussed with your groomer prior to your appointment.   Once you arrive for your pets appointment you should contact us via phone letting us know that you are here for check in. After you have spoken to a client services representative a staff member will be out to get your pet. If you have not spoken to the groomer about your pet,  they will contact you prior to the groom. When your pet is ready for pick up the groomer will contact you. We will make every effort to accommodate your requests, however working with  animals can be unpredictable. 

Can my pet stay all day until closing?

Yes! You may drop off early and pick up before closing time. We have plenty of space to keep your pet comfortable. We will also give them a potty break outside in our fenced in yard. Pets that are not picked up prior to closing time will have to stay overnight and boarding charges will apply. We will make every effort to contact you prior to closing.

What vaccines are required for my pet to be groomed?

For dogs we do require for Distemper Parvo, Rabies and Bordetella (Kennel Cough) to be current or brought to current during your pet’s appointment.

For cats we require FVRCP and Rabies to be current or brought to current during your pets’ appointment.

These vaccines are required for your pet’s safety and ours. Because we are a fully operating veterinary hospital, boarding and grooming facility we take all precautions to make sure that your pet and others are protected.  

Can my pet see the Doctor while receiving grooming services?

Yes. If you have concerns about your pet that require a Doctors exam, we simply ask that you let us know at the time you make your grooming appointment or at check in. As a convenience to our clients you may use all services we offer in the clinic. Updating annual visits and routine labs may also be performed while your pet is here for grooming. 

Do you groom aggressive pets?

Yes! We know that every pet is different.  Our groomers are willing to work with all temperaments.  On occasion calming medications and/or sedation may be necessary to complete the groom safely.  Stephanie and Kristina will consult with you about your pet’s behavior and the best option for your pet’s safety and ours. Please refer to our “Compassionate grooming for all” tab for more details if you feel your pet may need extra love.    

At what age should I start grooming/bathing my puppy?

As early as 10 weeks after your pets second set of vaccines. Getting your puppy started early gets them used to the grooming experience, so that their first haircut is not stressful and scary. Please refer to our “Puppy Grooming” tab for more details. 



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